Hello there! I'm Eric Workman.

I’m a software engineer and manager with a penchant towards infrastructure and people. Although I’m not originally from Ohio, I live here with my wife, Brianne, and son, Elliot. I enjoy working with Elixir, woodworking, cooking, coffee, board games – sitting at 86 now, role-playing games, cutting things with a laser, and visiting all of the National Parks. If you need to get in touch, please contact me by email at [email protected]ericworkman.com.

This site is written with Hugo, using a custom template with Tailwind CSS. It is hosted as a static website in AWS. It works pretty well for me. Golang is a new adventure.

Here’s a rough overview of where I’ve been and what I’ve accomplished over the years.

  1. Engineering Manager @ CoverMyMeds Since October 2019

    • Formed and led an effective cross-functional team which exceeded expectations on priority efforts. The team’s approach of enablement and focus on resiliency is a model copied by other teams.
    • Collaborated with Engineering, Product, Leadership, Compliance, and clients to drive delivery of key business initiatives, security solutions and processes, and platform improvements leading to higher reliability.
      • Improved SLA of core ePA solution to a great degree.
      • Implemented methods to determine service scaling to support >40% year-over-year growth.
    • Led the company in adopting new technologies and processes and platforms, such as Docker, Azure, Tableau, and AWX (Ansible Tower).
    • Coached, mentored, and grew numerous team members, engineers, support staff, and peers through 1:1s.
  2. Owner of Stouthearted LLC Since October 2018

    • Developed and launched TalkCoffeeTo.me, a remote-friendly lean coffee discussion tool.
      • Grew the application to support ~ 650 regular users across the USA.
      • Built using Elixir with Phoenix LiveView and deployed in Docker containers in a Kubernetes cluster.

  3. Stouthearted LLC Formed October 2018

  4. TalkCoffeeTo.me Released April 2018

  5. Senior Infrastructure Engineer @ CoverMyMeds March 2016 - October 2019

    • Informed and consulted Business and Engineering teams on architecture and technology.
    • Developed applications and supporting services based on Business and Engineering needs.
    • Automated and executed datacenter failovers with a 15-minute RPO and 1-hour RTO.
    • Built infrastructure and deployed services using Puppet, VMWare, Ansible, Docker, and Terraform.
    • Helped to formalize Incident Response and Risk programs.

    ansible azure docker elixir phoenix postgresql puppet rails ruby redis vmware
  6. Software Engineer Team Lead @ OnShift October 2013 - March 2016

    • Led development and infrastructure team for a flagship SaaS scheduling application in healthcare.
    • Promoted and established infrastructure-as-code, automated deployments, improved testing practices, and implemented CI/CD.
    • Maintained and optimized PostgreSQL databases and realized initial service-oriented architecture with team.

    ansible postgresql python
  7. Process Automation Engineer II @ ATI Metals April 2009 - October 2013

    • Maintained and developed new cross-plant communications, data pipelines, controls, and automation.
    • Created innovative SCADA control interfaces and automation.
    • Completed three semester rotations as an electrical engineer in general maintenance a floor technician in a hot strip mill, and a process automation engineer in a finishing line.
  8. Undergraduate @ University of Pittsburgh Graduated August 2011

    BSE in Electrical Engineering